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Respond.io - Send Text Message

[ | version 3.0]

Connector

The connector is permitted for use of the platform background agent.

Connector processing type: Row by row!

Respond.io is a platform designed for managing and automating customer messages and communications across various channels. This service enables businesses to centralize and manage messages from different messaging applications, such as WhatsApp, Facebook Messenger, Viber, Telegram, LINE, and others, in one place.

Informations about settings for developers and API documentation for Respond.io found here.

Send Text Message connector allows messages to be sent to the Respond.io service, which then routes the message to the customer.


Configuration

Respond.io - Connection

Token

Uses to authorize and authenticate connections. More information about where to find the token can be found here.

Respond.io - Send Text Message Settings

Error behavior

The available values are:

  • Fail and return response: The connector fails at the specified line but generates output with error details.

  • Fail without response: The connector fails - the error will be displayed only in the log.

  • Do not fail and return response: The connector does not fail but generates output records that may be marked with an error and detailed information.


Input & Output Schema

Input

Respond.io - Send Text Message Request (1.0.0)

Field Type Allow null Description
Identifier String No Identifier of the contact (e.g. id:123, email:abdc@gmail.com, phone:+60121233112)
ChannelID Integer Yes ID of the channel to send the message on
Text String No Text of the message
MessageTag String Yes Required if the channel is Facebook or Instagram

Output

Respond.io - Send Message Response (1.0.1)

Field Type Allow null Description
StatusCode Integer No Response HTTP Code
MessageID String Yes ID of the message
Message String Yes Error text

Status Code

  • 200 Success
  • 400 Bad request
  • 500 Server error

Release notes

3.0.8

  • First release