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background-image background-image - Get Contact

[ | version 3.0]


The connector is permitted for use of the platform background agent.

Connector processing type: Row by row! is a platform designed for managing and automating customer messages and communications across various channels. This service enables businesses to centralize and manage messages from different messaging applications, such as WhatsApp, Facebook Messenger, Viber, Telegram, LINE, and others, in one place.

Informations about settings for developers and API documentation for found here.

Get Contact allows you retrieve the information of an existing contact.

Configuration - Connection


Uses to authorize and authenticate connections. More information about where to find the token can be found here. - Get Contact Settings

Error behavior

The available values are:

  • Fail and return response: The connector fails at the specified line but generates output with error details.

  • Fail without response: The connector fails - the error will be displayed only in the log.

  • Do not fail and return response: The connector does not fail but generates output records that may be marked with an error and detailed information.

Input & Output Schema

Input - Get Contact Request (ver. 1.0.0)

Column Data type Allow null Description
Identifier String No Identifier of the contact (e.g. id:123,, phone:+60121233112)

Output - Get Contact Response (ver. 1.1.0)

Column Data type Allow null Description
StatusCode Integer No Response HTTP Code
Message String Yes Error message
ID Integer Yes Contact ID
Status String Yes Conversation status of the contact (e.g. open, closed)
Tags JSON v1.0.0 Yes Tags of the contact (max. 10 items)
Assignee JSON v1.0.0 Yes User to whom the contact is assigned
CreatedAt DateTime Yes Unix timestamp in seconds representing when the contact was created
FirstName String Yes First name of the contact
LastName String Yes Last name of the contact
Phone String Yes Phone number of the contact
Email String Yes Email address of the contact
Language String Yes Language following the ISO 639-1 standard
ProfilePictureUrl String Yes URL of the profile picture
CountryCode String Yes Code of the country following the ISO 3166-1 alpha-2 standard
CustomFields JSON v1.0.0 Yes Custom value

Status Code

  • 200 Success
  • 400 Bad request
  • 500 Server error

JSON (ver. 1.0.0)

Column Data type Allow null Description
JSON JSON No Input/Output in JSON format

Release notes


  • First release.