Respond.io is a platform designed for managing and automating customer messages and communications across various channels. This service enables businesses to centralize and manage messages from different messaging applications, such as WhatsApp, Facebook Messenger, Viber, Telegram, LINE, and others, in one place.
Informations about settings for developers and API documentation for Respond.io found here.
Send Email connector allows emails to be sent to the Respond.io service, which then routes the email to the customer.
Configuration
Respond.io - Connection
Token
Uses to authorize and authenticate connections. More information about where to find the token can be found here.
Respond.io - Send Email Settings
Error behavior
The available values are:
-
Fail and return response: The connector fails at the specified line but generates output with error details.
-
Fail without response: The connector fails - the error will be displayed only in the log.
-
Do not fail and return response: The connector does not fail but generates output records that may be marked with an error and detailed information.
Input & Output Schema
Input
Respond.io - Send Email Request (ver. 1.0.0)
| Field | Type | Allow null | Description |
|---|---|---|---|
| Identifier | String | No | Identifier of the contact (e.g. id:123, email:abdc@gmail.com, phone:+60121233112) |
| ChannelID | Integer | Yes | ID of the channel to send the message on |
| Text | String | Yes | Text of the email |
| Subject | String | Yes | Subject of the email |
| Bcc | Respond.io - Send Email Address v1.0.0 |
Yes | Blind carbon copy |
| Cc | Respond.io - Send Email Address v1.0.0 |
Yes | Carbon copy |
| Attachments | Respond.io - Send Email Attachment v1.0.0 |
No | Attachment of the email |
Respond.io - Send Email Address (ver. 1.0.0)
| Field | Type | Allow null | Description |
|---|---|---|---|
| Address | String | Yes | Email address |
Respond.io - Send Email Attachment (ver. 1.0.0)
| Field | Type | Allow null | Description |
|---|---|---|---|
| Type | String | Yes | Type of the attachment (e.g. image, video, audio, file) |
| URL | String | Yes | Link to the saved attachment |
| FileName | String | Yes | Name of the attachment (e.g. filename.png) |
Output
Respond.io - Send Message Response (1.0.1)
| Field | Type | Allow null | Description |
|---|---|---|---|
| StatusCode | Integer | No | Response HTTP Code |
| MessageID | String | Yes | ID of the message |
| Message | String | Yes | Error text |
Status Code
- 200 Success
- 400 Bad request
- 500 Server error
Release notes
3.0.1
- First release