Respond.io is a platform designed for managing and automating customer messages and communications across various channels. This service enables businesses to centralize and manage messages from different messaging applications, such as WhatsApp, Facebook Messenger, Viber, Telegram, LINE, and others, in one place.
Informations about settings for developers and API documentation for Respond.io found here.
Get Message connector allows you to read any message from a conversation in Respond.io directly in Integray using the MessageID.
Configuration
Respond.io - Connection
Token
Uses to authorize and authenticate connections. More information about where to find the token can be found here.
Respond.io - Get Message Settings
Error behavior
The available values are:
-
Fail and return response: The connector fails at the specified line but generates output with error details.
-
Fail without response: The connector fails - the error will be displayed only in the log.
-
Do not fail and return response: The connector does not fail but generates output records that may be marked with an error and detailed information.
Input & Output Schema
Input
Respond.io - Get Message Request (ver. 1.0)
| Parameter | Type | Allow null | Description |
|---|---|---|---|
| Identifier | String | No | Identifier of the contact (e.g. id:123, email:abdc@gmail.com, phone:+60121233112) |
| MessageID | String | No | ID of the message |
Output
Respond.io - Get Message Response (ver. 1.1.0)
| Field | Type | Allow null | Description |
|---|---|---|---|
| StatusCode | Integer | No | Response HTTP Code |
| MessageID | String | Yes | ID of the message |
| Message | String | Yes | Error text |
| ChannelMessageID | String | Yes | ID of the channel message |
| ContactID | Integer | Yes | ID of the contact to which the message was sent |
| ChannelID | Integer | Yes | ID of the channel to send the message on |
| Traffic | String | Yes | Defines if the message was received or sent |
| MessageDetail | JSON v1.0.0 |
Yes | Message detail |
| DeliveryStatuses | JSON v1.0.0 |
Yes | Status of the delivery |
Status Code
- 200 Success
- 400 Bad request
- 500 Server error
JSON (ver. 1.0.0)
| Column | Data type | Allow null | Description |
|---|---|---|---|
| JSON | JSON | No | Input/Output in JSON format |
Release notes
3.0.4
- First release