Respond.io is a platform designed for managing and automating customer messages and communications across various channels. This service enables businesses to centralize and manage messages from different messaging applications, such as WhatsApp, Facebook Messenger, Viber, Telegram, LINE, and others, in one place.
Informations about settings for developers and API documentation for Respond.io found here.
Get Contact allows you retrieve the information of an existing contact.
Configuration
Respond.io - Connection
Token
Uses to authorize and authenticate connections. More information about where to find the token can be found here.
Respond.io - Get Contact Settings
Error behavior
The available values are:
-
Fail and return response: The connector fails at the specified line but generates output with error details.
-
Fail without response: The connector fails - the error will be displayed only in the log.
-
Do not fail and return response: The connector does not fail but generates output records that may be marked with an error and detailed information.
Input & Output Schema
Input
Respond.io - Get Contact Request (ver. 1.0.0)
| Column | Data type | Allow null | Description |
|---|---|---|---|
| Identifier | String | No | Identifier of the contact (e.g. id:123, email:abdc@gmail.com, phone:+60121233112) |
Output
Respond.io - Get Contact Response (ver. 1.1.0)
| Column | Data type | Allow null | Description |
|---|---|---|---|
| StatusCode | Integer | No | Response HTTP Code |
| Message | String | Yes | Error message |
| ID | Integer | Yes | Contact ID |
| Status | String | Yes | Conversation status of the contact (e.g. open, closed) |
| Tags | JSON v1.0.0 |
Yes | Tags of the contact (max. 10 items) |
| Assignee | JSON v1.0.0 |
Yes | User to whom the contact is assigned |
| CreatedAt | DateTime | Yes | Unix timestamp in seconds representing when the contact was created |
| FirstName | String | Yes | First name of the contact |
| LastName | String | Yes | Last name of the contact |
| Phone | String | Yes | Phone number of the contact |
| String | Yes | Email address of the contact | |
| Language | String | Yes | Language following the ISO 639-1 standard |
| ProfilePictureUrl | String | Yes | URL of the profile picture |
| CountryCode | String | Yes | Code of the country following the ISO 3166-1 alpha-2 standard |
| CustomFields | JSON v1.0.0 |
Yes | Custom value |
Status Code
- 200 Success
- 400 Bad request
- 500 Server error
JSON (ver. 1.0.0)
| Column | Data type | Allow null | Description |
|---|---|---|---|
| JSON | JSON | No | Input/Output in JSON format |
Release notes
3.0.1
- First release.